Refund & Cancellation Policy

Last updated: September 2, 2026

1. Overview

We understand travel plans can change. This policy explains how cancellations, date changes and refunds are handled for bookings made through SkyNest Travels, whether paid online via Razorpay or offline.

2. Advance Payments

The advance payment collected at booking secures your reservation with airlines, hotels and local operators, several of whom apply their own non-refundable or partially-refundable terms. Accordingly, advance payments are refundable only as per the cancellation scale below, and may be reduced by any charges already incurred with third-party vendors.

3. Cancellation Charges

Unless a specific package states otherwise, the following slabs apply from the date of booking confirmation to the date of departure:

• 30+ days before departure: Advance refunded after deducting a processing fee (typically 5%) and any non-recoverable vendor costs.
• 15–29 days before departure: 50% of the advance is retained as cancellation charges.
• Less than 15 days before departure / no-show: Advance payment is non-refundable.

International packages, peak-season travel, and bookings involving non-refundable flights/visas may carry stricter cancellation terms, which will be shared in writing at the time of booking.

4. How to Cancel

To cancel or modify a booking, contact us at infoskynesttravels@gmail.com or +91 95798 61776 (call or WhatsApp) with your booking details. Cancellation requests are effective from the date we acknowledge them in writing, not the date of the initial request email/message.

5. Refund Timeline

Eligible refunds are processed to the original payment method via Razorpay within 7–10 business days of the cancellation being approved. Bank processing times may add a few additional days depending on your card issuer or bank.

6. Non-Refundable Items

• Visa fees, once an application has been submitted.
• Non-refundable flight tickets, once issued.
• Convenience/processing fees charged at the time of payment.
• Any service already availed (e.g. completed portion of a multi-city trip).

7. International Payments

For payments made via international cards, refunds are credited back to the same card through Razorpay. Refund amounts may be affected by currency conversion rates at the time of refund, which are outside SkyNest Travels' control.

8. Contact

For refund or cancellation queries, write to infoskynesttravels@gmail.com or call +91 95798 61776.